Data centers never shut down, and the doors don’t ever really close. With 24/7 access for those with security clearance, plus round-the-clock monitoring by NOC staff and engineers, data centers don’t really need a walkthrough to close up shop, unlike many other businesses.
That doesn’t mean that a similar process isn’t followed at the end of every shift or periodically throughout the day, however.
At Green House Data, the Global Support Center staff members are charged with walkthroughs to ensure proper operation of the data center from entrance to loading dock. Use this as a template for your own facility — or read it as assurance that we’re doing all we can to guarantee 100% uptime and a great customer experience.
Telco Room
What is the temperature?
Any messy cabling or clutter?
Tape Library Room(s)
What is the ambient temperature?
Are there any alerts displayed on the I/O door?
Data Center Floor(s)
Is the dust mat clean and functional?
Are there any visible or audible alerts from company-owned or managed racks?
If so, create a new ticket to troubleshoot.
Are there any air conditioning unit (ACU) alerts?
Are the ACUs blowing cold air?
Are the ACUs locked?
Are the hot aisle doors locked?
What is the temperature of each hot aisle?
What is the ambient temperature on the main floor?
What are the humidity levels?
Does the fire suppression system display any alerts?
Is the fire suppression system tank full?
Are the air filtration units functioning normally?
Are the power distribution units (PDUs) displaying any alerts?
Are the PDUs locked?
Are there any uninterruptible power supply (UPS) alarms?
Are all tools put in their proper place?
Is the crash cart stored in the correct location?
(Not applicable at Green House Data) Are the raised floor tiles in good shape and placed flush with the floor?
Are the walls and ceilings intact with no cracks or holes?
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