light through trees representing lunavi concept of illuminating your technology path
case study

HCMS Group

Industry
Healthcare & Information Technology
Company Size
75
Employees/Users
SOLUTIONS IMPLEMENTED
The Challenge
Overcoming HIPAA Compliance & Data Center Migration Challenges

As HCMS grew and began taking on large national clients, they experienced greater exposure and scru­tiny regarding privacy and security practices. Security, redundancy, and critical infrastructure elements like power, connectivity, and backup led them to consolidate multiple in-house data center sites into a single commercial provider.

Because HCMS deals with sensitive health records, the organization takes information security very seriously. Their services are entirely compliant with the Health Insurance Porta­bility and Accountability Act (HIPAA) and are also HITRUST CSF certified.

Companies that store and transmit health information must maintain HIPAA compliance, including adminis­trative, physical, and technical safeguards, or else face substantial fines in the event of a data breach. For HCMS, compliance audits were a vital requirement, as was finding a service provider who could assist with the transition and complex security requirements.

THE SOLUTION

Two Sides of Healthcare Reform Software

“HCMS stands for Human Capital Management Services,” said Mick Simon, Partner and Chief Technology Officer at HCMS. “We work with organizations that bear risk for the cost of health benefits, to help them reduce cost and protect the health of their populations.”

HCMS serves large employers, healthcare providers, and health plans around the United States, with high profile clients including Whole Foods, Texas Instruments, and Cisco.

These companies rely on the tools provided by HCMS to identify the health plan members who are driving the majority of benefit costs. The data analytics platforms and research databases offered by HCMS en­able clients to predict risk, connect the right people to the right services, and ultimately lower healthcare costs and administrative overhead.

“One of the things that is unique about what we are doing is hosting a very complex analytic reporting platform for our large clients,” said Simon. “We host the delivery of risk information that providers all over the country, at the point of care, can pull up through their Electronic Medical Records.”

THE IMPACT

“There were really two things we had to have to make the move,” said Simon. “One of them was a specific approach to indi­vidual rack security and the other was compliance with human resources related requirements such as background checks. Lunavi met our needs in those areas.”

Lunavi staff engineered a colocation solu­tion for HCMS in the data center provider’s 35,000 square foot Cheyenne data center, which is audited annually for HIPAA compliance, including thorough vetting of employees and contractors.

In addition, the service provider worked with DIRAK to implement new eLine rack-level security systems. These highly configurable electronic lock mechanisms provide real time monitoring, a gapless audit trail, and AES encrypted communication with keycard access.

“We had several steps to our move that involved outside entities that were challenging,” said Simon. “We were more than pleasantly surprised with the extent to which the entire team at Lunavi was willing to listen and develop additional service offerings, along with policy and proce­dures to meet our needs.”

Related Case Studies

lunavi logo alternate white and yellow
Case Study
Bosselman Enterprises

From truck stops, convenience stores and hotels to restaurants and Arena League Football, Bosselman Enterprises relies on Lunavis hybrid IT approach to manage 120 remote locations and 1,400 employees.

Learn more
lunavi logo alternate white and yellow
Case Study
Clubessential

Over 1,800 clubs serving more than two million members worldwide trust Clubessential to provide a unified software suite designed to enhance, automate, and facilitate operations, including public websites, accounting, point-of-sale, Customer Relationship Management, and reservations software.

Learn more
lunavi logo alternate white and yellow
Case Study
Thunder Basin Orthopaedics

Thunder Basin needed a unified IT platform to coordinate and provide services from offices many miles apart. A managed cloud platform and Virtual Desktop Infrastructure (VDI) from Lunavi delivered the compliance needed for electronic health records while also providing significant cost savings over an in-house purchase and management.

Learn more